:root{--navy:#245d47;--ink:#1d312c;--muted:#687770;--gold:#b19455;--line:#e0e6df;--bg:#f5f7f3;--green:#245d47;--amber:#8b691f;--green-light:#eaf2eb;--gold-light:#f8f3e7;--red:#a44236;--red-light:#fcf0ed;--radius:16px;--shadow:0 5px 24px #253b2e06}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--bg);font:15px/1.55 Inter,-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:default;opacity:.55}a{color:var(--green)}h1,h2,h3,p{margin:0}h1{font-family:Georgia,"Times New Roman",serif;font-weight:500;letter-spacing:-1.2px;font-size:36px;line-height:1.17}h2{font-size:23px;line-height:1.3;letter-spacing:-.4px}h3{font-size:17px}p+ p{margin-top:8px}.muted,.fine{color:var(--muted)}.fine{font-size:12px}.eyebrow{font-size:10px;font-weight:750;letter-spacing:1.7px;color:var(--green);margin-bottom:8px}button{border:0;border-radius:9px;padding:11px 17px;font-weight:650}button:focus-visible,a:focus-visible{outline:3px solid #7eaa91;outline-offset:3px}.primary{background:var(--green);color:#fff}.primary:hover{background:#194a37}.secondary{border:1px solid var(--line);background:#fff;color:var(--ink)}.secondary:hover{background:#f6f8f4}.quiet{background:transparent;color:inherit}.small{padding:8px 11px;font-size:11px}.brand{display:flex;align-items:center;gap:12px;text-decoration:none;color:inherit;font-size:26px;letter-spacing:-.6px;font-weight:600}.brand small{display:block;font-size:9px;letter-spacing:2px;font-weight:500}.monogram{color:var(--gold);font:38px/1 Georgia,serif;border:1px solid #b48d4750;padding:7px 10px;border-radius:10px}.sidebar{width:246px;position:fixed;inset:0 auto 0 0;background:var(--navy);color:#f8fbfb;padding:34px 24px;display:flex;flex-direction:column}.sidebar-caption{font-size:9px;letter-spacing:2px;color:#90a7b4;margin:54px 0 18px}nav{display:grid;gap:6px}nav button{text-align:left;background:transparent;color:#bacbd4;padding:13px 16px;font-weight:500}nav button.active{background:#ffffff14;color:white;box-shadow:inset 3px 0 var(--gold)}.sidebar-bottom{margin-top:auto;color:#b6c7d0;font-size:11px}.sidebar-bottom button{display:block;margin-top:15px;padding-left:0}.status-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#73ad93;margin-right:6px}.amber{background:#bd8b35}.main-shell{margin-left:246px}header{height:78px;background:#fbfcfa;border-bottom:1px solid var(--line);padding:0 40px;display:flex;align-items:center;justify-content:space-between;gap:15px}header .eyebrow{font-size:9px;margin-bottom:3px}header strong{font-size:17px}main{max-width:1500px;margin:auto;padding:36px 40px 48px}.page-heading{margin-bottom:24px}.page-heading .muted{margin-top:10px;max-width:720px}.connection{display:flex;gap:10px;align-items:flex-start;border:1px solid #eadfc9;background:#fffcf6;border-radius:10px;padding:13px 18px;margin-bottom:26px;font-size:12px}.connection .status-dot{flex-shrink:0;margin-top:6px}.connection b{font-weight:650;color:#805d29}.connection span:not(.status-dot){display:block;color:#8a795b}.action-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:28px}.action-card{text-align:left;border:1px solid var(--line);background:#fff;padding:22px;display:grid;gap:10px;min-height:150px}.action-card:first-child{background:var(--green);color:#fff;border-color:var(--green)}.action-card .symbol{font-size:22px;font-weight:400;color:var(--gold)}.action-card b{font-size:15px}.action-card small{font-size:12px;font-weight:400;color:var(--muted);line-height:1.55}.action-card:first-child small{color:#d8e9e2}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:28px}.stat{padding:21px 22px;background:white;border:1px solid var(--line);border-radius:10px}.stat span{font-size:11px;font-weight:600;color:var(--muted);display:block;margin-bottom:16px}.stat b{display:block;font-size:33px;line-height:1;margin:0 0 9px;font-weight:600;letter-spacing:-1.1px}.stat small{font-size:11px;color:var(--muted);line-height:1.5}.two-col{display:grid;grid-template-columns:1.2fr 1fr;gap:22px}.panel{background:white;border:1px solid var(--line);border-radius:12px;overflow:hidden}.panel-head{padding:20px 23px;display:flex;gap:15px;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line)}.panel-pad{padding:24px}.panel-pad h3{margin-bottom:12px}.list-row{padding:19px 23px;border-bottom:1px solid #edf0ef;display:flex;gap:14px;justify-content:space-between;align-items:center}.list-row:last-child{border:0}.list-row p{font-size:12px;color:var(--muted);margin-top:4px}.list-row b{font-size:14px}.person{display:flex;gap:12px;align-items:center;min-width:0}.avatar{width:37px;height:37px;flex-shrink:0;border-radius:11px;background:#eef1e9;display:grid;place-items:center;color:#596e4e;font-size:11px;font-weight:700}.pill{font-size:10px;font-weight:700;letter-spacing:.1px;padding:6px 9px;border-radius:30px;background:#f1f3ee;color:#667368;display:inline-block;white-space:normal}.pill.warning{background:#faf1df;color:#8b691f}.pill.good{background:#e7f1e8;color:#306b42}.empty{padding:35px 24px;text-align:center;color:var(--muted);font-size:13px}.empty b{display:block;color:var(--ink);font-size:16px;margin-bottom:8px}.toolbar{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-bottom:20px}.toolbar input{flex:1;min-width:180px}.toolbar select{width:auto;min-width:150px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;text-align:left;font-size:13px}th{font-size:10px;color:var(--muted);font-weight:650;letter-spacing:.6px;text-transform:uppercase}th,td{padding:16px 18px;border-bottom:1px solid #edf0ef;vertical-align:middle}td button{padding:0;background:none;text-align:left;color:var(--green)}td small{display:block;color:var(--muted);margin-top:3px}label{display:grid;gap:6px;font-size:12px;font-weight:600}input,select,textarea{width:100%;background:white;color:var(--ink);padding:11px 12px;border:1px solid #cfdbdb;border-radius:7px;min-width:0}textarea{min-height:90px;resize:vertical}input:focus,select:focus,textarea:focus{outline:2px solid #9bbbab;outline-offset:1px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px}.full{grid-column:1/-1}.form-actions{display:flex;gap:10px;margin-top:22px;justify-content:flex-end;flex-wrap:wrap}.form-note{padding:12px 15px;background:#f1f6f3;font-size:12px;margin-bottom:20px;border-radius:7px}.error,[role=alert]{color:#a04337;font-size:13px;margin-top:12px}
.field-error{border-color:var(--red)!important;outline:2px solid var(--red-light)}
.field-error-note{display:block;color:var(--red);font-size:11px;margin:-10px 0 0;font-weight:600}.detail-head{display:flex;align-items:center;gap:15px;margin-bottom:22px}.detail-head h2{margin-bottom:4px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.detail-grid small{display:block;color:var(--muted);font-size:11px}.detail-grid p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px}.timeline{margin-top:16px}.timeline-item{padding:0 0 24px 22px;margin-left:6px;border-left:1px solid #dbe7e0;position:relative}.timeline-item:before{content:'';width:9px;height:9px;border:2px solid white;background:#98b7a6;border-radius:50%;position:absolute;left:-5px;top:6px}.timeline-item h3{font-size:14px}.timeline-item p{font-size:13px;white-space:pre-wrap;margin-top:6px}.timeline-item small{color:var(--muted);font-size:11px}dialog{padding:0;width:min(780px,calc(100% - 28px));max-height:90vh;border:1px solid var(--line);border-radius:18px;color:var(--ink);box-shadow:0 30px 90px #112e1c30}dialog::backdrop{background:#182b2355;backdrop-filter:blur(3px)}.modal-head{padding:23px 26px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:12px}.modal-head h2{font-family:Georgia,serif;font-weight:500;font-size:22px}.modal-head .quiet{font-size:25px;padding:0 7px}#modal-body{padding:26px}#toast{position:fixed;bottom:24px;right:24px;left:auto;max-width:calc(100% - 48px);background:var(--ink);color:white;border-radius:10px;padding:15px 21px;box-shadow:0 7px 25px #18291e30;z-index:20;font-size:12px}#demo-banner{padding:12px 40px;background:#efe6d5;color:#66532d;font-size:12px}#demo-banner a{margin-left:10px}footer{padding:20px 40px;border-top:1px solid var(--line);color:var(--muted);font-size:11px}.login-shell{max-width:1250px;margin:auto;padding:48px}.login-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:100px;align-items:center;min-height:650px}.welcome h1{font-size:54px;line-height:1.1;margin:22px 0}.welcome>p:not(.eyebrow){font-size:17px;color:var(--muted);max-width:450px}.welcome-note{margin-top:45px;border-left:2px solid var(--gold);padding-left:17px;font-size:13px;color:var(--muted)}.login-card{padding:36px;display:grid;gap:20px;box-shadow:0 15px 50px #183b4610}.login-card .eyebrow{margin:0}.login-card h2{font-size:27px}.login-card a{font-size:13px}.operator-link{font-size:11px;color:var(--muted)}.report-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:25px}.report-grid .stat{min-height:160px}.inline-actions{display:flex;gap:8px;flex-wrap:wrap}.read-only-note{padding:15px;background:#fff7e7;border-radius:7px;font-size:13px;margin-bottom:18px}[hidden]{display:none!important}
@media(min-width:1600px){main{padding-top:50px}.action-card{padding:28px;min-height:170px}}
@media(max-width:1100px){.sidebar{width:218px;padding:28px 18px}.main-shell{margin-left:218px}main{padding:28px 24px}header{padding:0 24px}.brand{font-size:23px}.action-card{padding:17px}.stats{gap:10px}.stat{padding:17px}.two-col{grid-template-columns:1fr}.login-grid{gap:45px}.welcome h1{font-size:44px}}
@media(max-width:760px){.sidebar{position:static;width:100%;padding:18px 20px 0}.sidebar>.brand{font-size:22px}.sidebar .monogram{font-size:26px;padding:6px 8px}.sidebar-caption,.sidebar-bottom{display:none}nav{display:flex;gap:0;overflow:auto;margin-top:18px}nav button{font-size:12px;padding:12px 10px;border-radius:0;white-space:nowrap;flex:1;text-align:center}nav button.active{box-shadow:inset 0 -3px var(--gold)}.main-shell{margin:0}header{height:72px;padding:0 20px}header strong{font-size:14px}header .eyebrow{font-size:8px}main{padding:26px 20px}h1{font-size:29px}.page-heading .muted{font-size:13px}.connection{padding:12px;margin-bottom:20px;font-size:11px}.action-grid{grid-template-columns:1fr;gap:9px;margin-bottom:20px}.action-card{min-height:0;grid-template-columns:25px 1fr;gap:2px 12px;padding:16px}.action-card .symbol{grid-row:1/3;align-self:center}.action-card b{font-size:14px}.action-card small{font-size:11px}.stats{grid-template-columns:1fr 1fr;margin-bottom:20px}.stat{padding:17px}.stat b{font-size:27px}.stat span{font-size:10px}.stat small{font-size:10px}.panel-head{padding:17px}.panel-head h3{font-size:15px}.list-row{padding:16px;align-items:flex-start}.list-row b{font-size:13px}.list-row .pill{max-width:115px;font-size:9px}.person{gap:9px}.avatar{width:32px;height:32px;font-size:10px}.panel-pad{padding:19px}.toolbar{gap:9px}.toolbar input{flex-basis:100%}.toolbar select{flex:1;min-width:0}.toolbar button{flex:1;font-size:12px}.customer-table thead{display:none}.customer-table,.customer-table tbody,.customer-table tr,.customer-table td{display:block}.customer-table tr{position:relative;padding:16px;border-bottom:1px solid var(--line)}.customer-table td{padding:3px 0;border:0;font-size:12px}.customer-table td:first-child{padding-bottom:8px;font-size:15px}.customer-table td[data-label]:before{content:attr(data-label) ': ';color:var(--muted);font-size:11px}.form-grid,.detail-grid,.report-grid{grid-template-columns:1fr}.report-grid .stat{min-height:0}.report-grid{gap:10px}#modal-body{padding:20px}.modal-head{padding:18px 20px}.modal-head h2{font-size:21px}.detail-head{align-items:flex-start}.form-actions button{flex:1}#demo-banner{padding:12px 20px;font-size:11px}footer{padding:20px}.login-shell{padding:25px}.login-grid{display:block;min-height:0}.welcome{padding:45px 0 30px}.welcome h1{font-size:36px}.welcome>p:not(.eyebrow){font-size:14px}.welcome-note{display:none}.login-card{padding:24px;margin-bottom:25px}.login-card h2{font-size:23px}.login-card .muted{font-size:13px}}
@media(max-width:760px){nav{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));overflow:visible}nav button{min-width:0;padding:12px 2px;font-size:11px}.toolbar select{flex:1 0 100%;width:100%}.toolbar button{flex:1}}
@media(max-width:360px){nav button{font-size:10px}}

/* Original maîtrise artwork: display the complete lockup without cropping or recoloring. */
.brand{width:fit-content;max-width:100%;padding:10px 12px;background:#fff;border-radius:10px}
.brand-logo{display:block;width:184px;height:184px;max-width:100%;object-fit:contain}
.login-shell>.brand .brand-logo{width:200px;height:200px}
@media(max-width:760px){.sidebar>.brand{padding:6px 10px}.sidebar .brand-logo{width:140px;height:140px}.login-shell>.brand .brand-logo{width:184px;height:184px}}

/* Match the Maîtrise Customer Care OS design (care-os.css): serif headings,
   green/gold palette, sidebar nav with a light-green active state. */
:root{--navy:#245d47;--ink:#1d312c;--muted:#687770;--gold:#b19455;--line:#e0e6df;--bg:#f5f7f3;--green:#245d47;--green-light:#eaf2eb;--gold-light:#f8f3e7;--red:#a44236;--red-light:#fcf0ed;--radius:16px;--shadow:0 5px 24px #253b2e06}
body{font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
.sidebar{background:#fff;color:var(--ink);border-right:1px solid var(--line);padding:22px 16px}
.sidebar-caption{color:var(--muted);margin:28px 14px 12px}.sidebar-bottom{color:var(--muted)}
nav button{color:#66746b;border-radius:9px;font-weight:550;display:flex;align-items:center;justify-content:space-between;gap:8px}nav button:hover{background:#f5f7f3;color:var(--green)}nav button.active{background:var(--green-light);color:var(--green);font-weight:700;box-shadow:none}nav button.active::after{content:"";width:5px;height:5px;border-radius:50%;background:var(--green);flex-shrink:0}
.primary{background:var(--green);color:#fff}.primary:hover{background:#194a37}
.panel,.stat,.action-card{border-radius:var(--radius);box-shadow:var(--shadow)}
.action-card:first-child{background:#fff;color:var(--ink);border-color:var(--line)}.action-card:first-child small{color:var(--muted)}
.care-attention{background:var(--green);color:#fff;border-color:var(--green)}.care-attention .panel-head,.care-attention .list-row{border-color:#ffffff26}.care-attention .fine,.care-attention .list-row p,.care-attention .empty{color:#e0eee7}.care-attention .empty b{color:white}.care-attention .secondary{background:white;color:var(--green);border-color:white}
.phone-link{display:inline-flex;align-items:center;min-height:44px;overflow-wrap:anywhere;font-weight:600;text-underline-offset:3px}
button,a,input,select,textarea{touch-action:manipulation}button,.secondary,.primary{min-height:44px}input,select,textarea{font-size:16px}a:focus-visible{outline-offset:2px}
.login-card>a,.operator-link,#demo-banner a{display:inline-flex;align-items:center;min-height:44px}.login-card{border-radius:18px;box-shadow:var(--shadow)}
@media(min-width:1101px){.two-col{grid-template-columns:minmax(0,1.35fr) minmax(0,1fr)}}
@media(max-width:760px){.sidebar{padding:12px 12px 0}.sidebar>.brand{margin:auto}.sidebar .brand-logo{width:110px;height:110px}nav{margin-top:10px;gap:3px;padding-bottom:9px}nav button{min-height:48px;padding:10px 2px;border-radius:8px;font-size:11px}nav button.active{box-shadow:none}.main-shell{min-width:0}header{height:auto;min-height:76px;padding:12px 16px}header>div{min-width:0}header strong{overflow-wrap:anywhere}main{padding:24px 16px}.panel-head,.list-row{flex-wrap:wrap}.list-row>div{min-width:0;overflow-wrap:anywhere}.form-actions{position:sticky;bottom:0;background:#fff;padding:12px 0;margin-top:16px}.login-shell{padding:20px}.login-grid{margin-top:24px}.welcome{padding:16px 0 24px}.welcome h1{font-size:30px}.login-card{padding:22px}#modal{max-height:calc(100dvh - 24px);width:calc(100% - 16px)}#modal-body{padding:16px}.table-wrap{max-width:100%}#import-preview{overflow:auto}#import-file{padding:12px 8px}.phone-link{font-size:14px}.detail-head>div{min-width:0;overflow-wrap:anywhere}#close-modal{min-width:44px;min-height:44px}}

#import-mapping .form-actions{position:static}#import-preview{scroll-margin-top:12px}
.experience-hero{padding:34px;margin-bottom:24px}.experience-hero h2{font-size:clamp(26px,4vw,40px);line-height:1.15;margin:12px 0}.experience-hero>p{max-width:720px}.experience-hero .inline-actions{margin:24px 0}.experience-hero .primary{background:#fff;color:#173b31}.experience-hero .secondary{background:transparent;color:inherit;border-color:currentColor}.experience-hero .eyebrow{color:#d5e9dd}.experience-hero .fine{color:inherit;opacity:.8}.sidebar nav{overflow-y:auto;max-height:65vh}@media(max-width:760px){.experience-hero{padding:24px}.experience-hero .inline-actions{flex-direction:column;align-items:stretch}.sidebar nav{max-height:none}.sidebar nav button{flex-shrink:0}}
@media(max-width:760px){.sidebar nav{grid-template-columns:repeat(4,minmax(0,1fr));overflow:visible}.sidebar nav button{white-space:normal}.toolbar>label{width:100%;min-width:0}.experience-hero .secondary{background:transparent}}

nav .care-os-nav{display:block;white-space:nowrap;text-align:left;color:#bacbd4;padding:13px 16px;font-weight:500;border-radius:8px;font-size:13px;text-decoration:none}nav .care-os-nav:hover{background:#ffffff14;color:#fff}nav .care-os-nav:focus-visible{outline:2px solid #b48d47;outline-offset:2px}

.toolbar .care-os-nav{display:inline-flex;align-items:center;justify-content:center;white-space:nowrap;padding:11px 18px;border-radius:8px;font-size:13px;text-decoration:none}.toolbar .care-os-nav:focus-visible{outline:2px solid var(--gold);outline-offset:2px}

/* Working days on the create-business form: seven small checkboxes that have to
   stay on one line on a phone rather than becoming a seven-row column. */
/* Clear, deliberate checkboxes: a large custom mark with the label read as one
   clickable row, instead of a tiny native box easy to miss or misclick. */
.check-line{display:flex;align-items:flex-start;gap:11px;padding:12px 14px;border:1px solid var(--line);border-radius:10px;cursor:pointer;font-weight:500;background:#fff;margin-top:8px}
.check-line:hover{background:var(--green-light,#eaf2eb);border-color:#b8ccc0}
.check-line input{position:absolute;opacity:0;width:1px;height:1px}
.check-mark{flex-shrink:0;width:21px;height:21px;margin-top:1px;border:2px solid #c2cdc6;border-radius:6px;display:grid;place-items:center;transition:background .12s,border-color .12s}
.check-mark::after{content:'';width:6px;height:11px;border:solid #fff;border-width:0 2.5px 2.5px 0;transform:rotate(45deg) translate(-1px,-1px);opacity:0}
.check-line input:checked+.check-mark{background:var(--green);border-color:var(--green)}
.check-line input:checked+.check-mark::after{opacity:1}
.check-line input:focus-visible+.check-mark{outline:3px solid #7eaa91;outline-offset:2px}
.check-line span:last-child{font-size:13px;line-height:1.5;color:var(--ink)}
.topic-checks{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:8px}
@media(max-width:620px){.topic-checks{grid-template-columns:1fr}}
.weekday-row{display:flex;flex-wrap:wrap;gap:.35rem .6rem;margin-top:.35rem}
.weekday{display:inline-flex;align-items:center;gap:.3rem;margin:0;font-size:.85rem;font-weight:500;white-space:nowrap}
.weekday input{margin:0}
/* Handoff notification recipients: a role, a number, what they hear, and
   whether they are a default. Collapses to stacked rows on a phone. */
.recipient-list{display:grid;gap:.5rem;margin:.5rem 0}
.recipient-row{display:grid;grid-template-columns:1.1fr 1fr .9fr auto auto;gap:.5rem;align-items:center}
.recipient-row input[type=text],.recipient-row input:not([type]),.recipient-row select{margin:0}
.recipient-default{display:inline-flex;align-items:center;gap:.3rem;margin:0;font-size:.78rem;white-space:nowrap}
.recipient-default input{margin:0;width:auto}
@media(max-width:760px){.recipient-row{grid-template-columns:1fr 1fr;gap:.4rem}.recipient-row select{grid-column:1/2}}
/* Audit fixes: clear check marks everywhere (working days, default contact), no layout jump from the hidden native box */
.check-line{position:relative}
.weekday-row{gap:8px}
.weekday-row .check-line{margin-top:0;padding:7px 12px;align-items:center;gap:8px}
.weekday-row .check-line .check-mark{width:18px;height:18px;margin-top:0}
.weekday-row .check-line span:last-child{font-size:12px;font-weight:600}
.recipient-row .recipient-default.check-line{margin-top:0;padding:8px 10px;align-items:center;gap:7px}
.recipient-row .recipient-default .check-mark{width:18px;height:18px;margin-top:0}
.recipient-row .recipient-default span:last-child{font-size:12px}
.recipient-row+.field-error-note{margin:4px 0 8px}
.field-label{display:block;font-size:12px;font-weight:600;color:var(--ink)}
#operations-form .error{color:var(--red);font-size:13px;margin-top:12px}
label>.field-error-note{margin:6px 0 0}
/* Business configuration (operator) */
.setup-warnings{background:var(--gold-light);border:1px solid #eadcb8;border-radius:10px;padding:12px 16px;font-size:13px;color:var(--amber)}
.setup-warnings ul{margin:6px 0 0 18px}
.check-line.is-disabled{opacity:.6;cursor:not-allowed}
.approved-row{display:grid;grid-template-columns:1fr 2fr auto;gap:8px;align-items:start;margin-top:8px}
.approved-row textarea{min-height:60px;margin:0}.approved-row input{margin:0}
@media(max-width:760px){.approved-row{grid-template-columns:1fr auto}.approved-row textarea{grid-column:1/2}}
/* Billing (operator): every business at once, and one business in depth. */
.billing-tabs{justify-content:flex-start;gap:8px;margin-bottom:18px}
.billing-row>div:first-child{flex:1;min-width:0}
.billing-figures{display:flex;flex-direction:column;align-items:flex-end;gap:4px;text-align:right;font-size:12px}
.billing-figures small{color:var(--muted);font-size:11px}
.billing-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.button-link{display:inline-flex;align-items:center;justify-content:center;border-radius:9px;padding:11px 17px;font-weight:650;text-decoration:none;border:1px solid var(--line)}
.button-link.primary{border-color:var(--green)}
.billing-message{white-space:pre-wrap;overflow-wrap:anywhere;background:#f5f8f3;border:1px solid var(--line);border-radius:10px;padding:14px;font-family:inherit;font-size:12px;line-height:1.6;margin:8px 0}
@media(max-width:760px){.billing-row{flex-wrap:wrap}.billing-figures{align-items:flex-start;text-align:left}}
.billing-stats{grid-template-columns:repeat(5,minmax(0,1fr))}
@media(max-width:1100px){.billing-stats{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:760px){.billing-stats{grid-template-columns:1fr 1fr}}
.report-layout{align-items:start}
.report-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;flex-wrap:wrap}
.whatsapp-preview{background:#e7f3e3;border-color:#d3e5cd;border-radius:12px 12px 12px 3px;max-height:560px;overflow:auto}
.report-standard{display:grid;gap:8px;margin-top:10px}
.report-standard-row{display:grid;grid-template-columns:140px 1fr;gap:10px;font-size:12px;padding:10px 12px;background:#f7f9f6;border:1px solid var(--line);border-radius:10px}
.report-standard-row span{color:var(--muted);overflow-wrap:anywhere}
.report-extra small{display:block}
.report-help{color:var(--muted);font-size:11px;margin-top:3px}
.report-value{color:var(--green);font-size:11px;font-weight:650;margin-top:4px}
.report-schedule{display:grid;grid-template-columns:1fr 1fr;gap:12px;align-items:start}
.check-mark.round{border-radius:50%}
@media(max-width:760px){.report-standard-row{grid-template-columns:1fr;gap:3px}.report-schedule{grid-template-columns:1fr}}
.report-stats .stat b{font-size:24px;letter-spacing:-.5px;overflow-wrap:anywhere}
.report-stats{grid-template-columns:repeat(5,minmax(0,1fr))}
@media(max-width:1100px){.report-stats{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:760px){.report-stats{grid-template-columns:1fr 1fr}}
.report-help{display:block}
/* Businesses page: collapsible configuration sections and follow-up rules. */
.config-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:14px}
.config-head .inline-actions{margin:0;flex-direction:row}
.config-panel>.setup-warnings{margin-bottom:14px}
.config-section{border:1px solid var(--line);border-radius:12px;background:#fff;margin-top:10px}
.config-section>summary{list-style:none;cursor:pointer;display:flex;align-items:center;gap:12px;padding:14px 18px;min-height:52px}
.config-section>summary::-webkit-details-marker{display:none}
.config-section>summary::after{content:"";width:8px;height:8px;border-right:2px solid var(--muted);border-bottom:2px solid var(--muted);transform:rotate(45deg);margin-left:4px;transition:transform .15s;flex:none}
.config-section[open]>summary::after{transform:rotate(-135deg)}
.config-section>summary:focus-visible{outline:2px solid var(--green);outline-offset:2px;border-radius:12px}
.config-title{font-weight:700;color:var(--ink)}
.config-status{margin-left:auto;font-size:13px;color:var(--muted);text-align:right;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:60%}
.config-section.needs-attention>summary .config-status{color:var(--amber);font-weight:600}
.config-section.needs-attention{border-color:#eadcb8}
.config-section[open]>summary{border-bottom:1px solid var(--line)}
.config-body{padding:18px}
.config-body .list-row{padding:12px 0}
.config-save{position:sticky;bottom:0;background:linear-gradient(transparent,#fff 30%);padding:18px 0 4px;margin-top:6px;z-index:2}
.config-save .form-actions{margin-top:0}
.business-current{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:16px}
.business-current h2{margin:2px 0}
.business-current .inline-actions{margin:0;flex-direction:row}
#followup-rules{display:grid;gap:12px}
.rule-card{border:1px solid var(--line);border-radius:12px;padding:14px;background:var(--bg)}
.rule-head{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr) auto auto;gap:12px;align-items:end}
.rule-head .rule-on{margin-bottom:8px}
.rule-summary{margin:10px 0 4px;color:var(--green);font-weight:600}
.rule-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:10px}
.rule-grid .full{grid-column:1/-1}
.delay-pair{display:grid;grid-template-columns:90px 1fr;gap:8px}
.rule-advanced>summary{cursor:pointer;font-weight:600;font-size:13px;color:var(--ink)}
.standard-note{color:var(--ink)}
.add-rule select{max-width:320px}
@media(max-width:760px){
  .config-head{flex-direction:column}
  .config-section>summary{flex-wrap:wrap;padding:12px 14px}
  .config-status{margin-left:0;max-width:100%;white-space:normal;text-align:left;flex-basis:100%;order:3}
  .config-section>summary::after{margin-left:auto;order:2}
  .config-body{padding:14px}
  .rule-head{grid-template-columns:1fr auto auto}
  .rule-head>label:nth-child(2){grid-column:1/-1;order:3}
  .rule-grid{grid-template-columns:1fr}
  .business-current{flex-direction:column;align-items:flex-start}
}
.care-loop{margin:0;padding:14px 16px 14px 34px;background:var(--green-light);border-radius:12px;display:grid;gap:8px;font-size:14px;line-height:1.45;color:var(--ink)}
.care-loop li::marker{color:var(--green);font-weight:700}
button.danger{background:#fff;color:var(--red);border:1px solid #e3b9b2}
button.danger:hover{background:var(--red-light)}
.action-card-grid{display:grid;grid-template-columns:1fr;gap:14px}
.action-block{grid-template-columns:1fr 1fr}.action-block>.eyebrow,.action-block>div,.action-block>p{grid-column:1/-1}
.action-block{border:1px solid var(--line);border-radius:12px;padding:14px;background:var(--bg);display:grid;gap:12px;align-content:start}
.action-block .eyebrow{margin:0}
.action-block .topic-checks{grid-template-columns:1fr 1fr}
.starting-point select{max-width:460px}
@media(max-width:1100px){.action-card-grid{grid-template-columns:1fr}}